Frequently Asked Questions
What is Feliza?
Feliza is a digital mental wellness company, providing solutions which are practical and empirically researched, to help you find a more fulfilled you. The virtual therapy services offered by Feliza are safe, confidential and provided by therapists who are the right match for you.
What is therapy?
Therapy is a safe space to talk about your thoughts, feelings, and challenges with a trained professional. It equips you with a better understanding of yourself and skills which promise a more fulfilled life. At Feliza, therapy isn’t about fixing you, it’s about finding you.
I don't have a mental disorder, do I need therapy?
Whether you need a space to talk about your personal challenges or have a reflective conversation about the quality of your life, therapy is what you make of it. Our personalized wellness solutions ensure that Feliza is your friend for life – helping you make sense of it, one conversation at a time.
How much will it cost?
What is the difference between a psychologist and a psychiatrist?
A psychologist specialises in therapy and counselling, and helps you effectively manage daily life stressors, emotional or behavioural concerns by indulging in conversations and using therapeutic interventions. Psychiatrists are medical doctors who can prescribe medications for various mental health disorders. While both aim to support your mental well-being, psychologists use talk-therapy whereas psychiatrists utilize medication.
Is my information kept confidential?
All therapists working at Feliza are licensed professionals, who are subject to upholding the confidentiality clause of authorising boards and organisations. Therefore, all the information shared by you with your therapists will remain confidential. Please talk to your therapist in the first session regarding the limits to confidentiality in certain cases.
How am I matched to the right therapist?
We believe that every individual has their unique story and thus, unique challenges and personal preferences. Our quick to fill intake form is designed to understand your personal preferences, challenges, and reasons to come to Feliza. Based on your inputs, we match you with a therapist who aligns with your wellness goals and will be proficient in personalising solutions for you, based on skills and approach.
What are the services that you offer?
We offer a variety of wellness solutions, including:
• Personalised individual counselling
• Couples counselling
• Career counselling
• Crisis support and management
• Support groups
• Online and offline mental wellness workshops
• Exclusively curated plans for educational organisations
• Employee Assistance Programs for organisations
How can my organisation use Feliza?
We offer exclusively curated Employee Assistance Programs (EAPs) which focus on ensuring mental wellness and improved motivation for your employees. Our services include virtual counselling sessions, workshops and training webinars for holistic employee support and organisation’s growth.
How do I schedule an appointment?
You can easily schedule your appointment with us by booking on our online portal, calling us or via Instagram.
What if I need to cancel or reschedule my session?
When you come to Feliza, your comfort and convenience are our priorities. Therefore, we offer no-charge rescheduling and cancellation up to 24 hours before your appointment.
What are your working hours?
We are available Monday through Sunday, 10AM to 7PM IST.
Where can I contact you for further queries?
Call us at +91 7888558974 or Email us at therapyatfeliza@gmail.com